The Contact Us link can be found on the bottom of any page within Shutterstock. Please use our online contact form to send us an inquiry, or email support@Shutterstock.com.

Please click here to see a comparison of the two licenses.

You can subscribe for one month, three months, six months, or one year - and download up to 25 images per day (750 per month). You can even continue to use them past your membership period. There are no hidden or additional fees after you become a member. We also provide special licenses for multi-user accounts, print runs exceeding 250,000, and merchandise and media uses.

Yes we do! Please visit Shutterstock Photographer Submissions at http://submit.shutterstock.com

Stock photography is existing photography that can be used for print and web ads, in books and magazines, in news, on websites, in brochures and packaging, and in a large number of custom applications, according to the licensing terms to which the photographer and buyer have agreed. Using an image that already exists saves the purchaser the time and expense of a custom photo shoot.

As part of our ongoing efforts to keep costs low for our customers, we do not publish catalogs. Every image in our library can be found online.

Shutterstock has been tested with Internet Explorer, Opera, Netscape, and Firefox, on both Macintosh and Windows platforms.

You may download up to 25 images per day. We are based in NY and use Eastern Standard Time to measure days. In any 30 day-period, you can download 750 images! This is an incredible deal - a single picture at other agencies can cost the same as a subscription to Shutterstock.

No. According to our Terms and Conditions only one user is allowed to use your account. Please contact support if you have an interest in Multi-User licenses.

Visit the renewal page.

Shutterstock uses cookies to hold your username and/or password. No credit card or purchasing data is stored in the cookie. Also, no personal information is stored in any Shutterstock.com cookie.

Your images will remain in your lightbox until you delete them, even after your current subscription has expired.

A Lightbox is used to store a group of photos that you would like to eventually download or share with a colleague. You can put photos into a Lightbox, and then later download the images in that Lightbox - or send the Lightbox link to a friend/colleague for them to review.

To add an image to a lightbox click on the image you wish to place in the lightbox. Next, click on the "add to lightbox" icon located in the lower right corner of the image. When the pop up box appears, name the new lightbox in the blank box under "add to new lightbox." If a pop-up window does not appear, please be sure your browser is set to allow pop-ups. Finally, click "move to lightbox." The name of the lightbox will be stored in the dropdown box. If you would like to start another new lightbox, click on the first image you would like to be in the new lightbox and repeat the steps listed above.

Once you have created a lightbox, you have the option to email it to a third party. Just enter the email address and click 'send.'

You are probably trying to log in at the wrong site. Photographers login at: http://submit.Shutterstock.com, but subscribers must use www.Shutterstock.com.

Yes. We do ask that you FIRST use the images within six months of the expiration date of your subscription. Once you have used the images within this time period you may continue to use them indefinitely. We ask that you do not stockpile unused images for use at a later date.

We are not a referral service and cannot release any photographer's personal information. However, we will forward specific image requests to photographers.

When you order your search results by "most popular", the order reflects photos that have the highest number of downloads after adjusting for how long they have been available to subscribers. However, we use an adjustment factor to prevent a photo that has had a quick 5 or 10 downloads in the first day from showing up in the search results. It would take extremely heavy downloading in the first few days for a photo to overcome this adjustment and show up high on the "most popular" list. As time goes by, the weights become exactly proportional to elapsed time. By including a brief period of under-weighting, the "most popular" ordering of your results can be relied on to place at the top those images that are popular in a sustained way, rather than photos that have been on the site the longest, or photos that were initially popular but had no staying power.

We charge either in USD, or in the official currency of your home country if you are in most European countries or the UK. If you see a USD price on your screen, the actual conversion to your local currency is done by your credit card company at the moment of the purchase, based on our fixed USD price. Any charge beyond this conversion rate is a surcharge added by your credit card company for the conversion.

Since we provide all data upfront (image comp with watermark, dimensions, etc.), we regret that we cannot provide refunds.

Editorial images are images that have not been released for commercial use. We do not provide the service of researching and/or obtaining any needed additional releases. Shutterstock makes no representations or warranties whatsoever with respect to the use of names, trademarks, logos, uniforms, registered or copyrighted designs or works of art depicted in any Image. You must satisfy yourself that all necessary rights, consents or permissions as may be required for reproduction of any Image have been secured by you. Please review the license carefully.

Just login to your account, and visit the 'My Account' link from the header of any Shutterstock page. You can opt out of any list from inside the Members section.

After logging into your account with your username and password, click on "My Account" at the top of the page, and follow the links to your invoice history, underneath your Billing Information.

You can subscribe for one month (30 days), three months (90 days), six months (180 days) or one year (365 days) . The full year membership offers the best deal at a deep discount. You can add days to your account from our Renewal Page We also offer an Enhanced license for print-runs exceeding 250,000, and for expanded media and merchandise uses. Finally, we offer Multi-User licenses for companies and organizations who require that multiple people be allowed access to the Shutterstock library. These licenses can be customized according to how many access points and how many downloads are required. Please contact support for more information and customized quotes on Multi-User licenses.

No problem. Just visit the Forgot Password page to have your username and password sent to your email address.

Sharing your username and password is against our terms of service, but we offer custom licenses to customers who need more than one point of access for their company/organization, or for customers who don't want to work within our 25-per-day download limit. These customized licenses are 12 month subscriptions, but they allow you to download a predetermined number of images over the next 12 months with greater flexibility -- you pay for only the exact number of downloads you think you will need (250 to 50,000), you can purchase additional downloads anytime, and you can take all your images on a single day, or spread them out across the 12 months, as your workflow demands. For more information or to price a custom/multi-seat license, please speak to someone on our sales staff at 1-866-663-3954 (inside USA) or 1-646-419-4452 (international).

All of your information is stored in a protected database on a secure server in a secure location. Our customers' privacy and security is a priority. We never share or sell personal or private information about our customers.

Only comp images have watermarks on them. Photos downloaded with a purchased subscription will not be watermarked.

All photos are royalty-free. Detailed information can be found on our licensing page

You may modify an image and use it, however, you may not claim copyright to that image. Shutterstock and its suppliers continues to own all images, whether or not they have been modified.

US Copyright law defines a "derivative work" as a work that is based on (or derived from) one or more already existing works, is copyrightable if it includes what the copyright law calls an “original work of authorship.” Derivative works, also known as “new versions,” include such works as translations, musical arrangements, dramatizations, fictionalizations, art reproductions, and condensations. Any work in which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship is a “derivative work” or “new version.” For more information, please click on this link: http://www.copyright.gov/circs/circ14.html#derivative/

Yes. You can use any photo from Shutterstock for a customer/client project. Please indicate to your client that they do not own and do not have the rights to sell the individual photographs.

According to our Licensing Terms you may use the photos in or on

Web sites

Multimedia presentations

displays for trade shows

billboards/banners

packaging/labels

Broadcast video

On business letterhead

Brochures

Business cards

Office decoration

Decoration for restaurants

Public areas

Decoration in stores

And many other uses outlined in our Standard and Enhanced Licensing Terms

Yes. In instances where photos have recognizable faces in them, those people have signed a model release which is on file in the Shutterstock offices. Some editorial photos may not be model released. These editorial photos will be indicated as such, directly below the photo.

This means that you are either typing in an invalid image number, or that the photographer has removed this image from the site. Because photographers retain copyright to their images, they have the right to remove a photo from the site at anytime. If you see an image you like or need, it is best to download it as soon as possible.

No, you may not create online galleries of our photos. We maintain an online gallery, and users can be referred directly to our website. We suggest that you use a Lightbox for the purpose of grouping and sharing images.

A TIFF is an uncompressed file format that is available only to our Enhanced License subscribers. Our TIFF files are converted from the same JPEGs that are available under the Standard License. We use the JPEG format to store images in our database.

“Royalty-free” is a type of a stock photo license that provides for the unlimited use of a photo in any media defined in the licensing terms. “Royalty-free” is the opposite of “rights-managed.” A rights-managed photo needs a specific license stating the audience and material surrounding the photo. All the photos on Shutterstock are royalty-free and so do not require an individual license. All photos are bound by one or both of the two types of licensing agreements.

They can be downloaded in four different sizes, all of which are included in a basic subscription membership. Our photos come in Small, Medium, Large, and Supersized. Supersized photos can be as large as 4000x3000 pixels! Each image has size information detailed in the column to the left of the image.

We have updated our Terms of Service (TOS) and made changes to the various permitted and restricted uses for each type of license. If your account was active prior to 25 June 2006, your use of Images will be controlled by the TOS in effect at the time of your subscription purchase. If you have renewed or will in the future renew your account, or are automatically renewed via our Auto-Rebilling program, then the TOS in effect on the day of your most recent payment to Shutterstock will be the TOS that governs the use of images downloaded during that entire subscription period. Your use of Images downloaded during a billing cycle that commences after 25 June 2006 will be controlled by the new TOS.

You may not sell the photos that you have downloaded from Shutterstock. You can use them in design elements - but not offer them for resale or distribution.

No. All images from Shutterstock are royalty-free and subject to our main licensing terms

You cannot sell templates under our Standard subscription license but we do allow it under our Enhanced subscription license.

No, there is no extra cost.

No, only images that you have downloaded can be backed up, substitutions are not allowed.

Yes, it is up to each submitter whether or not they will allow you to backup their image using the backup CD program.

The backup CD will only contain the native size of the picture that you have downloaded. Supersized images are not available on the backup CD.

You should receive a CD every 30 days, within 10 days of the end of each 30 day period.